Terms and Conditions

Welcome to the website of Al-Asbagh Al-Arabia Trading Company.
Please read the following terms and conditions carefully before using the website or making any purchase. By using the website, you implicitly agree to abide by these terms.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to comply with all the terms and conditions stated herein. If you do not agree with any of these terms, please refrain from using the website.

2. Nature of the Service

Through this website, we provide an online platform to showcase and sell paint products. Users can browse products, choose colors, place orders electronically, and make payments through available electronic payment methods. Orders are delivered via a specialized shipping company.

3. Orders and Payment

The customer must ensure the accuracy of the information entered when completing the order.

All displayed prices include the value of the product only. Shipping fees, as determined by the shipping company, will be added.

The company reserves the right to reject or cancel any order in case of technical issues or inaccurate information.

4. Delivery and Shipping

Orders are delivered through a specialized shipping company. Shipping fees are the responsibility of the customer, as determined by the shipping provider.

The company is not responsible for any delays caused by the shipping company, but it will follow up to ensure the order is delivered as soon as possible.

5. Return and Exchange Policy

Products cannot be returned or exchanged after receipt unless there is an error in the product or a clear manufacturing defect.

Return requests must be submitted within 3 days of receiving the order, along with proof of the issue (photos or video).

The company will bear the return costs only if the error is proven to be from its side.

6. Intellectual Property Rights

All content displayed on the website, including images, text, designs, and trademarks, is the exclusive property of Al-Asbagh Al-Arabia Trading Company. It is strictly prohibited to use or copy any content without prior written permission.

7. Privacy and Data Protection

We are committed to protecting your privacy. Customer data is used solely for order processing and improving the user experience. It will not be shared with any third party without prior consent, except in accordance with applicable laws and regulations.

8. Modifications

We reserve the right to amend these terms and conditions at any time without prior notice. Continued use of the website after any modifications constitutes implicit acceptance of the updated terms. Please review this page regularly.

9. Governing Law

These terms and conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any disputes arising shall be resolved through the competent judicial authorities within the Kingdom.